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PRIVACY POLICY

1. Introduction

Halodawn Limited is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.lightklip.com ("this Site").

Data Controller: Halodawn Limited
4 Timbercroft Close, Four Marks, Alton GU34 5BB, United Kingdom
Company number: 10915907
Email: customerservice@halodawn.com

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., subscribing to newsletters)

  • Legitimate Interest: For website analytics and improving our services

  • Legal Obligation: To comply with applicable laws and regulations

3. Information We Collect

3.1 Information You Provide

  • Contact information (name, email address) when you contact us

  • Information in correspondence or enquiries

  • Newsletter subscription data (if you subscribe)

3.2 Information We Collect Automatically

  • IP address and location data

  • Browser type and version

  • Device information

  • Website usage patterns (pages visited, time spent)

  • Cookies and similar technologies (see our Cookie Policy)

3.3 Information We Do Not Collect

  • Payment information (processed by Amazon)

  • Purchase history (managed by Amazon)

  • Shipping addresses (managed by Amazon)

4. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide customer support

  • Send newsletters and marketing communications (with your consent)

  • Analyse website usage and improve our services

  • Comply with legal obligations

  • Protect against fraud and security threats

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers We may share your data with:

  • Web hosting providers

  • Email service providers

  • Analytics providers (Google Analytics)

  • Security service providers

5.2 Legal Requirements We may disclose your information when required by law or to:

  • Comply with legal processes

  • Protect our rights and property

  • Prevent fraud or security threats

5.3 Amazon We do not share customer data with Amazon. Amazon collects and processes customer data independently when you purchase products through their platform.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU. When this occurs, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK Information Commissioner's Office or European Commission

  • Standard Contractual Clauses

  • Binding Corporate Rules

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Contact enquiries: 3 years after resolution

  • Newsletter subscriptions: Until you unsubscribe

  • Website analytics: 26 months (Google Analytics default)

  • Legal compliance: As required by applicable laws

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

8.1 Right of Access Request a copy of the personal data we hold about you.

8.2 Right of Rectification Request correction of inaccurate or incomplete data.

8.3 Right of Erasure Request deletion of your personal data in certain circumstances.

8.4 Right to Restrict Processing Request limitation of processing in certain circumstances.

8.5 Right to Data Portability Request transfer of your data to another organisation.

8.6 Right to Object Object to processing based on legitimate interests or for direct marketing.

8.7 Right to Withdraw Consent Withdraw consent at any time where processing is based on consent.

9. Exercising Your Rights

To exercise any of your rights, contact us at: Email: customerservice@halodawn.com
Address: 4 Timbercroft Close, Four Marks, Alton GU34 5BB, United Kingdom

We will respond to your request within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data:

  • Encryption of data in transit and at rest

  • Regular security assessments

  • Access controls and authentication

  • Staff training on data protection

  • Incident response procedures

11. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

12. Children's Privacy

This website is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website

  • Sending email notifications (if we have your email address)

  • Updating the "Last Updated" date

14. Contact Information

For privacy-related questions or concerns: Email: customerservice@halodawn.com
Address: 4 Timbercroft Close, Four Marks, Alton GU34 5BB, United Kingdom

Data Protection Officer: If required by law, we will appoint a Data Protection Officer and update this section accordingly.

Supervisory Authority: Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

Last Updated: 12 July 2025

By using this website, you acknowledge that you have read and understood this Privacy Policy.

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